Support Policy

Customer Support Policy

1. Our Mission 

We strive to provide outstanding products and a great customer experience, both for buyers and sellers!

2. Our Commitment

In fulfilling our mission, Early Dealmaker (“Our Company”) strives at all times to provide its products  and services in a professional way. We are also committed to giving all people the same opportunity to access our products and services and allowing them all to benefit from the same services, in the same place and in the same way as any other customer.

3. Providing Products and Services

Our company is committed to excellence in serving all  buyers and sellers.

We will carry out our functions and responsibilities in the following areas:

3.1 Communication

We will communicate with people with regards to complaints, suggestions, returns, payments, support, etc.

3.2 Support Services

We offer to support buyers and sellers by e-mail.

4. Notice of Temporary Disruption

In the event of a planned or unexpected disruption in our services, our company will provide buyers and sellers with a notice. This notice will include information about the reason for the disruption, its anticipated duration, and a description of alternative services if available.The notice will be placed on the Early Dealmaker website.

5. Comments & Feedback

The ultimate goal of our company is to meet and surpass buyers and sellers expectations. Comments on our services regarding how well those expectations are being met are welcomed and appreciated.

Feedback regarding the way our company provides products and services may be delivered by e-mail to support@earlydealmaker.com. 

Buyers and sellers can expect to hear back in 15 days.

6. Modifications to this policy 

No changes will be made to this policy before considering the impact on all role players involved..

7. Questions about this policy

This policy exists to achieve service excellence to buyers and sellers. If anyone has a question about the policy, or if the purpose of this policy is not understood, an explanation should be provided by, or referred to our Support Team at support@earlydealmaker.com.